Custom Campaign Investigation L4D2: Problems and other info

Tested using a very old Windows 7 installation, old Nvidia drivers and same L4D2 copy it was working before, game crashes too.

so it is not a Nvidia driver problem or game video settings or addons installed.

Happened with previous L4D2 installation it was working before and previous Windows 7, without latest windows 7 updates, no game addons and lower game video settings, so I don´t know why some clients crashed and not all of them.

P.S: Singleplayer mode it does not crash.

See ya

symilar thing happening in map - left in china.

Server - gungamemod

when exit saferoom and run trough china wall, there is animation of chopper fly 20-30 sec, and crash.

when chopper crash, 1 client experience game crash.
If i play allone, it is me, if play with someone else, than random player got game crash to desktop.

After map restart if i play allone, second time that dont happened

myljach wrote:

symilar thing happening in map - left in china.

Server - gungamemod

when exit saferoom and run trough china wall, there is animation of chopper fly 20-30 sec, and crash.

when chopper crash, 1 client experience game crash.
If i play allone, it is me, if play with someone else, than random player got game crash to desktop.

After map restart if i play allone, second time that dont happened

And again I cannot find any errors in the server log.
Does the whole game crash to desktop?
No sure what to do with these kind of errors.

Maybe the client could enable some kind of console logging to a file so that we could get a clue what happens when it crashes.

I'll check if I can get more logging on the servers 18/19/21
But you all would have to play one of the problematic campaings to get these client crashes again so that I could check for more logs on the server.
And I would need the server name, map name, time when clients are crashing.

The Bloody Moors map l4d_tbm_3 crashed on Realism server too.

As I said before, it crashes even running an old L4D2 copy, old Nvidia drivers and without any addons.

But only some client have crashed.

see ya

We could try to enable client logging to get some more info:

Add "log on" command to the top of the "left4dead2\cfg\config.cfg" file.

This should create log files in "left4dead2\logs" folder.

Maybe it will log some interesting info when the client crashes.

Edit:
Seems not to work properly to get a log on the client.
Maybe it works only local but not when connected to a server.
I dont know.
Maybe you can find another way to get a log file on the client.

Killogy wrote:

The Bloody Moors map l4d_tbm_3 crashed on Realism server too.

As I said before, it crashes even running an old L4D2 copy, old Nvidia drivers and without any addons.

But only some client have crashed.

see ya

I've enabled more server logs on 16/17/18/19/21 now.
With the server, map, time of the next client crash I could have a look if in find something in the extended logs.

Furthermore you all could enable client logging (see [You must be registered and logged in to see this link.] )
Maybe this could give some hint why some clients are crashing.

Maybe some client game updates introduced that problems which some custom maps.

Done. Game crashed, in the same map zone at beggining.

Code:

[1105/112733:ERROR:backend_impl.cc(2123)] Corrupt Index file
[1105/112733:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[1105/112733:ERROR:backend_impl.cc(134)] Unable to move cache folder
[1105/112733:ERROR:backend_impl.cc(264)] Unable to create cache

These lines are created as soon as I run the game. so nothing related with the game crash.

Also, tanks spawned early and I saw 4 or more of them before the game crashes. There is an infinite tanks spawn bug with this chapter.

P.S: singleplayer do not crashes.

See ya

Killogy wrote:

Done.

Code:

[1105/112733:ERROR:backend_impl.cc(2123)] Corrupt Index file
[1105/112733:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[1105/112733:ERROR:backend_impl.cc(134)] Unable to move cache folder
[1105/112733:ERROR:backend_impl.cc(264)] Unable to create cache

These lines are created as soon as I run the game. so nothing related with the game crash.

Also, tanks spawned early and I saw 4 or more of them before the game crashes. There is an infinite tanks spawn bug with this chapter.

See ya

And what is in the log before the crash comes?
Maybe we would have to add that to the config file too:

sv_logflush = 1

This should write each log message directly to the file.
Otherwise the lines are cached and written later so that the lines may get missing when the crash happens.
Dont know if it works on client because it starts with "sv_"

alBert2000 wrote:

And what is in the log before the crash comes?

I deleted the log file, Started the game and debug.log file is created, I connected to the server and these lines are writen, nothing more is writen when the game crash.

see ya

Killogy wrote:

alBert2000 wrote:

And what is in the log before the crash comes?

I deleted the log file, Started the game and debug.log file is created, I connected to the server and these lines are writen, nothing more is writen when the game crash.

see ya

That is not the log file.
It should be something like:
\Left 4 Dead 2\left4dead2\logs\l192_168_178_028_27015_201611051154_000.log"
It seems that it gets removed from config.cfg
In console you can enable it with "log on" command.
Not sure where to put it so that it stays in the client.

ok then using "log on" does not create log folder.

These lines are created in singleplayer too.

About infinite tank,. Map spawn 2 tanks in singleplayer, so I think you can disable multitank plugin, to avoid this infinite tank bug, at least on l4d_tbm_3 chapter.

Ok I sent the command log on without quotes in the console. I used quotes when I added this command to cfg file, maybe quotes it is not neccesary.

here the log file.

Code:

L 11/05/2016 - 12:12:44: Log file started (file "logs\L192_168_001_002_27015_201611051212_000.log") (game "F:\Steam\steamapps\common\Left 4 Dead 2\left4dead2") (version "6403")
L 11/05/2016 - 12:13:17: Preventing spawning
L 11/05/2016 - 12:13:24: server_cvar: "sv_maxspeed" "1000"
L 11/05/2016 - 12:14:41: server_cvar: "sv_maxspeed" "320"
L 11/05/2016 - 12:14:42: server_cvar: "sv_maxspeed" "1000"

Killogy wrote:

ok then using "log on" do not create log folder.

These lines are created in singleplayer too.

About infinite tank,. Map spawn 2 tanks in singleplayer, so I think you can disable multitank plugin, to avoid this infinite tank bug, at least on l4d_tbm_3 chapter.

Ok I sent the command log on without quotes in the console. I used quotes when I added this command to cfg file, maybe quotes it is not neccesary.

here the log file.

Code:

L 11/05/2016 - 12:12:44: Log file started (file "logs\L192_168_001_002_27015_201611051212_000.log") (game "F:\Steam\steamapps\common\Left 4 Dead 2\left4dead2") (version "6403")
L 11/05/2016 - 12:13:17: Preventing spawning
L 11/05/2016 - 12:13:24: server_cvar: "sv_maxspeed" "1000"
L 11/05/2016 - 12:14:41: server_cvar: "sv_maxspeed" "320"
L 11/05/2016 - 12:14:42: server_cvar: "sv_maxspeed" "1000"

It seems that this logging does not work in the client when connected to a server.
I have no idea if it is possible to get such a proper log on the client.

Did you crash 2 times before?

I've found this in the extended log on 18:

Code:

L 11/05/2016 - 11:24:20: Loading map "l4d_tbm_3"
...
L 11/05/2016 - 11:26:39: STEAMAUTH: Client [RTD]Killogy received failure code 6
L 11/05/2016 - 11:26:39: "[RTD]Killogy<5865><STEAM_1:0:___><Survivor>" disconnected (reason "Empty reason")
...
L 11/05/2016 - 11:29:57: STEAMAUTH: Client [RTD]Killogy received failure code 6
L 11/05/2016 - 11:29:57: "[RTD]Killogy<5908><STEAM_1:0:___><Survivor>" disconnected (reason "Empty reason")

Not more to see for the moment.

Lines in the log file are created when I´m connected to the server and playing the map. a little after tanks spawned the game it crashed.

alBert2000 wrote:

Did you crash 2 times before?

I've found this in the extended log on 18:

Code:

L 11/05/2016 - 11:24:20: Loading map "l4d_tbm_3"
...
L 11/05/2016 - 11:26:39: STEAMAUTH: Client [RTD]Killogy received failure code 6
L 11/05/2016 - 11:26:39: "[RTD]Killogy<5865><STEAM_1:0:___><Survivor>" disconnected (reason "Empty reason")
...
L 11/05/2016 - 11:29:57: STEAMAUTH: Client [RTD]Killogy received failure code 6
L 11/05/2016 - 11:29:57: "[RTD]Killogy<5908><STEAM_1:0:___><Survivor>" disconnected (reason "Empty reason")

I crashed everytime I played this chapter, same game place. Maybe I connected again to the server, the map was running and crashed again. 3 minutes later, so yes, I connected again while server was running the map yet and game crashed in the same place.

See ya

Another idea would be to test the problematic maps on the Pure server 16.
It has nearly no plugins installed.

alBert2000 wrote:

Another idea would be to test the problematic maps on the Pure server 16.
It has nearly no plugins installed.

Ok Realism server has less plugins too I think, and game crashes too.

On Pure server, game it crashed as soon as I connected to the map.

I connected again, and my game crashed again. so I can´t connect to pure server while server is running this map/chapter.

P.S: Third try, I connected without crash, now we will see if game crashes.

Damn!! I crashed again as soon as I maximized game window to play and test, game crashed  

Ok, playing it is not possible, game crashed as soon as I tried to move

See ya

Killogy wrote:

On Pure server, game it crashed as soon as I connected to the map.

I connected again, and my game crashed again. so I can´t connect to pure server while server is running this map/chapter.

P.S: Third try, I connected without crash, now we will see if game crashes.

Damn!! I as soon as I maximized game window to play and test, game crashed  

See ya

Ok. Thanks.
So on the purest server with very few plugins the problem is visibly even more.

I can test using a no-steam copy, to know if only steam players will crash, because when game crashed for me, other players did not crash.

P.S: My no-steam client crashes too.

see ya

alBert2000 wrote:

myljach wrote:

symilar thing happening in map - left in china.

Server - gungamemod

when exit saferoom and run trough china wall, there is animation of chopper fly 20-30 sec, and crash.

when chopper crash, 1 client experience game crash.
If i play allone, it is me, if play with someone else, than random player got game crash to desktop.

After map restart if i play allone, second time that dont happened

And again I cannot find any errors in the server log.
Does the whole game crash to desktop?
No sure what to do with these kind of errors.

Maybe the client could enable some kind of console logging to a file so that we could get a clue what happens when it crashes.

I'll check if I can get more logging on the servers 18/19/21
But you all would have to play one of the problematic campaings to get these client crashes again so that I could check for more logs on the server.
And I would need the server name, map name, time when clients are crashing.

Today 4 of us play Left in china.
In part where i say:
2016-11-06 01:06:31 myljach to 1 player got crash to dsktopw
2016-11-06 01:07:01 myljach maybe this is it

Here is 01:53 now, i think im +1 or -1 from your timezone

in that time 2 of 4 players crash to desktop (game crash like killed in task manager)
That happened in l4c_wall - 1st map of that campaign, when exit from saferoom, in middle of China wall, when you see animation of chopper fly, and explode behind mountain.

That happened all time in same spot, and if i play allone, after i open game and rejoin, second time dont happened.

alBert2000 wrote:

Done.
Only v24 is available now.

v17b only was kept because of the original sound files.
It may be possible to download a separate VPK to the client to add the original LOTR music in the client only:
[You must be registered and logged in to see this link.]
I did not test that.

Update for helms deep:

music file works fine (a long time ago tested), and i recomended for players to get also and 2 next modes:
[You must be registered and logged in to see this link.]
CI uruk hai replace

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Isengard troll replace tank

with this mods, game may looks like this:






4 part is all helms deep, uploaded by me, 30 min of gameplay.

update for helms deep:

server version map from gamemaps is not reachable now from there, only workshop version, different than server one.

[You must be registered and logged in to see this link.]

this link is dead for download.

Any sugestion? Maybe put link from store steam, and link it?

Ty

myljach wrote:

update for helms deep:

server version map from gamemaps is not reachable now from there, only workshop version, different than server one.

[You must be registered and logged in to see this link.]

this link is dead for download.

Any sugestion? Maybe put link from store steam, and link it?

Ty

So the map creator has removed the map from gamemaps.
But he made a link to the steam workshop.
There is says version 24 and we have version 24 too.
But you say the workshop version does not work?

I will check when i go home, some guys says its older bersion and cannt connect, but maybe just forgot restart game.

Edit: i test it and not work. I remove v24B from gamemaps, download version from workshop, but got error - mismatch version.
In adons menu in game i cant see current version offered from steam workshop, says only - helms deep. When i return version from gamemaps (link dead) game works.
Of course i was restartin game when made some changes

About Bloody Moors map l4d_tbm_3, it crashed on alServ2018 Coop if you use video settings Effect detail High, using Medium it did not crashed.

I dont know why, but now game did not crashed on others servers (Pure, Realism, Coop 2019).

Another bug playing map l4d_tbm_3, on Coop 2019, some tanks are bugged, Jumper Tank and Cobalt Tank.

Green square = Cobalt Tank
Orange square = Jumper Tank

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